Introduction

You have reached the 12TwentyOne Store (our services). The Terms and Conditions apply to your use of the website 12twentyone.com and its services and products. The terms in this document become effective when you visit and use our website. Our services remain available only to customers who agree with these terms.

These terms impact everyone who uses our product including website visitors actual buyers sellers and shop owners. We hold the right to update these terms whenever needed. Regularly scanning for new terms is your obligation.

1. Eligibility and Account Registration

• Our services are available to anyone above 18 years old or who meets specific parental requirements.
• Creating your account demands you to submit exact and fresh personal details.
• Always keep your personal account details private because you remain responsible for the activities done in your account.
• When we detect possible fraud we may stop or end your account access.

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2. Product Information and Pricing

• We aim to keep all product information reliable through precise descriptions and accurate data. However, errors may occur.
• The pricing information can vary at any moment without giving advance notice. Once you submit your order our company does not need to adjust the costs.
• Our discounts run a definite schedule and become invalid when expire.
• Our store does not promise product availability since we can stop selling products at any time without warning.

3. Orders and Payments

• You must pay the entire checkout amount with taxes and shipping costs when you submit an order.
• Our system accepts all major payment methods such as debit and credit cards plus UPI options plus online banking plus electronic payment tools.
• Your order will stay unfulfilled if a transaction fails or shows signs of fraud.
• We cannot change an order status after it has been approved unless our cancellation policy allows it.

4. Shipping and Delivery

• Reputable shipping companies carry your order during their 2-5 business day processing period.
• Delivery time predictions depend on both shipping location and delivery service performance.
• You will receive package shipping details when our team sends your order.
• Aftermarket conditions including weather disruptions, labor actions, or acts of nature cannot be attributed to our operations.
• Call us without delay when your order fails to reach you.

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5. Returns, Refunds, and Cancellations

• You can send back products within 7 days after delivery if they have manufacturing issues.
• Our processing team automatically sends qualified refunds to customers within a 7 to 10 working day period starting from when we approve the return.
• You may cancel your order through our system before shipping takes place. The system considers cancellations ineffective because shipments have already started.
• You cannot return personal care items or digital goods once you purchase them.

6. Intellectual Property Rights

• 12TwentyOne Store either owns all website content elements or holds valid licensing agreements for them.
• 12TwentyOne Store strictly forbids any unapproved use reproduction or sharing of its online property.
• We require our users to get written consent before duplicating copying or selling website content.

7. User Conduct and Prohibited Activities

Users agree not to:

• The website must never be employed for unlawful purposes.
• Attempt unauthorized breaks into our site security system.
• Upload viruses, malware, or any harmful code.
• Do not put bad inaccurate or controversial items on the platform.
• You need to follow all mandated rules and statutes when using our platform.
• Our policy grants us the authority to remove users and take legal steps when our rules are broken.

8. Third-Party Links and Services

• Our website connects to external sites for transactions, delivery updates, and advertising purposes.
• Our website does not oversee or support the material found on third-party sites because this content belongs to them.
• Use third-party links at your personal decision yet double check their website privacy information.

9. Disclaimer of Warranties and Liability Limitations

• The website and all available products operate without any guarantee or warranty. The website experience needs to be considered imperfect due to possible technical breakdowns.
• 12TwentyOne Store assumes no responsibility for product errors when used incorrectly plus shipping or system troubles we cannot fix.
• 12TwentyOne Store faces no responsibility for financial or contributing losses from any usage of their services.

10. Indemnification

• You agree through your usage of 12TwentyOne Store to protect them from legal costs and damages which arise from your activities.
• Your use or misuse of the website.
• Violation of these Terms and Conditions.
• Our site cannot be responsible for any situations that break intellectual property laws.

11. Governing Law and Dispute Resolution

• The rules of India will apply to these Terms and Conditions.
• I will try to solve any argument through friendly talks first. Our final resolution methods are arbitration and legal court actions available through eligible courts.

12. Termination of Service

• The website access may get suspended immediately by us for all violations of our Terms and Conditions.
• Booking our services remains prohibited after breaking these rules.
• Doing fraudulent or unlawful acts will lead to service termination.
• Our service may end or transform substantially.

13. Contact Us

We welcome your contact for any questions related to our Terms and Conditions.

Email: Support@1221store.com

Customer Support: 011-45152711